How it works
Every film moves through the same four stages.
Nothing is produced until a clinician has signed off the words on the page. That is the whole method, and it is the reason these films can be made quickly without being made wrong.
Here is what happens at each stage.
We start with a brief.
We start with one call about the condition, who will watch the video, and what you want them to do next. If a video is not the right answer, we will tell you.
We write the script as words on a page.
It is written for patients, not for other clinicians, and sent to you as words on a page before anything is produced. This is the stage where it is cheap to change.
Your clinician reviews and approves it.
Your clinician approves the script, and nothing is made until they have. If they cut a claim, it stays cut, and their approval makes the content your practice's own.
We deliver the files to your own storage.
You receive the master file, captions, a vertical cut, a thumbnail and the right AI label for each platform. The files go to your own storage, and you can use them anywhere without asking us.
The review is the part you are paying for.
Anybody can generate a video about a knee. The difficulty is making one your clinician is willing to put their name on.
Generated video has made the production cheap and the accuracy somebody else's problem. In medicine that is the wrong way round: a patient watching an explainer is making a decision about their own body, and a confident sentence that is subtly wrong does real harm.
So the script is a document before it is a video. Your clinician reads it, cuts what they do not recognize, and signs it. Only then is anything produced. If they will not sign it, we do not make it.
That order also protects you commercially. Changing a sentence in a script costs nothing. Changing it after a video is finished costs the video.
Everything generated in the course of the work is logged, and we will tell you plainly which parts of a finished video were generated and which came from material you supplied. You should be able to answer that question if a patient ever asks it.
Practices ask us these before they start.
How long does one take?
It takes days rather than quarters. Most of the calendar is your clinician reviewing the script, which is the part we will not rush.
What does it cost?
It depends on the package. We offer a free script to start, monthly awareness packs for social media, a specialty starter set that you pay for once, custom explainers, and case study videos. After a short call about what you need, we send the prices for the packages that fit, in writing. The packages are described on the packages page.
A set costs less per video than a single explainer, because the voice, the look and the review process only have to be built once.
Who owns the finished video?
You own a custom explainer or case study outright, including the script and the master files. Awareness videos and starter sets are built from scripts we also use for other practices, so you receive a license to use them that never expires rather than outright ownership. In every case, nothing stops working when you stop working with us.
Who is responsible for what a video says?
Your practice is. We write from your material and flag anything that looks unsupported, but we are not a source of medical information. Your clinician reviews and approves every script before production, and that approval is where responsibility for clinical accuracy and for the claims in the video rests.
Are the videos labeled as AI-generated?
Yes. Every video is delivered with the AI label that each platform it will run on requires, and we tell you plainly which parts were generated and which came from material you supplied. Case study videos also state that illustrated people are not actual patients.
What do you need from us to start?
We need the condition, whatever you already hand patients about it, and a clinician who will read and approve the script. Nothing else is required to start.
Do you only work in one specialty?
No. We work in most specialties, including interventional radiology, cardiology, vascular, neurology, orthopedics, pain and spine, gastroenterology, urology, ophthalmology, ear nose and throat, women's health, oncology, plastic surgery, dermatology, dental, general and bariatric surgery, and hospital service lines. The films published on this site happen to be vascular, which is simply the work we have written permission to show, and nothing about the method is tied to a field. A condition explainer for any of those practices runs through the same four stages and the same clinical review, because the difficult part is writing for a frightened patient rather than knowing one specialty better than the clinician who signs the script off.
The one thing that does change by specialty is the review. The more a procedure turns on a claim, the more of the calendar belongs to your clinician, and we plan for that rather than around it.
Can you match our practice's look?
Yes. We match your colors, your type and the way your name appears, taken from whatever brand material you have. If you have none, the division has a company that builds brands for medical practices and we will say so rather than invent one on the fly.
Is this HIPAA relevant?
Generally no, because we do not need patient data to make any of this. We do not want identifiable patient information, we ask you not to send it, and if a project somehow required it we would put a BAA in place first.
Start with one free script.
We will write the script for one procedure at no cost, so you and your clinician can see the method before you commit to anything.
Get a free video scriptTell us what you need made.
Tell us the condition and who the video is for. If the answer is a page rather than a video, we will say so.
Inquiries
United States
Spring City, PA 19475
United States
+1 484 239 3659
Group office
Meydan Free Zone
Dubai, United Arab Emirates
+971 50 824 0070