How it works
Every film moves through the same four stages.
Nothing is produced until a clinician has signed off the words on the page. That is the whole method, and it is the reason these films can be made quickly without being made wrong.
The four stages
01
Brief
One call. What condition, who watches it, and what you want them to do next. We will tell you honestly if a video is not the right answer.
02
Script
Written for patients, not for other clinicians, and sent to you as words on a page before anything is produced. This is the stage where it is cheap to change.
03
Clinical review
Your clinician signs the script off. Nothing gets made until they have. If they cut a claim, it is cut.
04
Delivery
The master, captions, a vertical cut and the thumbnail. Files are yours, on your storage, and you can re-use them anywhere without asking us.
Why the review stage is the product
Anybody can generate a video about a knee. The difficulty is making one your clinician is willing to put their name on.
Generated video has made the production cheap and the accuracy somebody else's problem. In medicine that is the wrong way round: a patient watching an explainer is making a decision about their own body, and a confident sentence that is subtly wrong does real harm.
So the script is a document before it is a video. Your clinician reads it, cuts what they do not recognise, and signs it. Only then is anything produced. If they will not sign it, we do not make it.
That order also protects you commercially. Changing a sentence in a script costs nothing. Changing it after a video is finished costs the video.
Everything generated in the course of the work is logged, and we will tell you plainly which parts of a finished video were generated and which came from material you supplied. You should be able to answer that question if a patient ever asks it.
Common questions
How long does one take?
Days rather than quarters. Most of the calendar is your clinician reviewing the script, which is the part we will not rush.
What does it cost?
Per video, or per set, quoted in writing after the brief. We do not publish a rate card because a single explainer and a full condition library are not the same job, and pretending otherwise leads to a number nobody honours.
A set is cheaper per video than a one-off, for the obvious reason: the voice, the look and the review process only get built once.
Who owns the finished video?
You do, outright, including the script and the master files. There is no licence that expires and no version of leaving us where the videos stop working.
What do you need from us to start?
The condition, whatever you already hand patients about it, and a clinician who will read a script. That is genuinely it.
Do you only work in one speciality?
No. The films published on this site happen to be vascular, which is simply the work we have written permission to show, and nothing about the method is tied to a field. A condition explainer for a neurologist, a dermatologist, an aesthetic surgeon or an orthopaedic practice runs through the same four stages and the same clinical review, because the difficult part is writing for a frightened patient rather than knowing one speciality better than the clinician who signs the script off.
The one thing that does change by speciality is the review. The more a procedure turns on a claim, the more of the calendar belongs to your clinician, and we plan for that rather than around it.
Can you match our practice's look?
Yes. Colours, type and the way your name appears, taken from whatever brand material you have. If you have none, the group has a brand for medical practices and we will say so rather than invent one on the fly.
Is this HIPAA relevant?
Generally no, because we do not need patient data to make any of this. We do not want identifiable patient information, we ask you not to send it, and if a project somehow required it we would put a BAA in place first.
Start with one.
One condition, scripted and reviewed, so you can see the method before you commit to a set.
Book a callBook a call
Tell us the condition and who the video is for. If the answer is a page rather than a video, we will say so.
Enquiries
United States
Spring City, PA 19475
United States
+1 484 239 3659
Group office
Meydan Free Zone
Dubai, United Arab Emirates
+971 50 824 0070